According to the article, the only resolution is to enable the account and take a new backup or call Microsoft. Well by default in SBS 2008 the domain administrator account is disabled. According to this article, sysprep needs to use the Administrator account. After doing some searching, I came across the following Symantec article at. To install Windows on this computer, restart the installation. Windows could not complete the installation. After waiting another 3 hours for the conversion to finish, I booted up the VM again, and then I waited over an hour.
So I decided to repeat the entire process again.
Well when I clicked ok, it rebooted and the same error came back up. To install Windows, click “OK” to restart the computer, and then restart the installation. The computer restarted unexpectedly or encountered an unexpected error. Well that was a bad choice, as I then received the error I decided to turn the VM off and then back on. I looked at the device monitor and didn’t notice anything unusual. Nothing seemed to be going on except for the setup application. I decided to open a command prompt by pressing Shift F10 and then opened the task manager. The mouse was still responding, and the keyboard as well. After waiting 30 minutes, I decided it must have locked up. With the message Please wait while Windows continues to prepare your computer. Upon booting it up, it sat for some time on the following screen I then created my virtual machine, and selected the converted VHD file as my hard disk. During the selection, I selected to run Mini Setup also known as Sysprep. I then selected the backup of the SBS server and selected to convert it to a Virtual Machine. I installed the Hyper Visor role, and installed BESR. I did my usual full backup and verification, then reformatted the server with Windows 2008 R2. This particular customer uses Symantec’s Backup Exec System Recovery 2010, soon to be renamed Symantec System Recovery 2011. Today I had to take a customers server that was running SBS 2008 on a physical box and convert it to a virtual machine as we were preparing to run a terminal server along side the SBS server on one physical box.
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